Frequently Asked Questions
Questions, answered.
Everything you'd ask before letting a receptionist pick up calls for your roofing business. Click any question to expand.
Setup & Trial
How much do I have to set up myself?
Nothing. I do it all for you on one 10-minute call — I pick or forward the number, build the voice and greeting around your business, and get your receptionist live within 24 hours. You don't install or configure a thing.
Full walkthrough →
Is there a free trial?
Yes — I set it up and run it free for 3 days, no credit card. It runs parallel to your existing setup, so nothing on your end changes. If it's not for you, we just stop — no obligation.
Can I use my own existing phone number?
Yes. Forward unanswered calls from your existing business line to your ZeroMiss number, or put the ZeroMiss number directly on your Google Business profile. Both work.
Can I cancel anytime?
Yes. Month-to-month — just tell me and I'll stop it. No annual lock-in, no exit fees, no migration to undo.
How It Works
Do I have to replace my current CRM?
No. ZeroMiss runs alongside whatever you're using. It handles the inbound call, qualification, and calendar booking. Your CRM keeps doing pipeline and customer records. Nothing migrates.
Why this matters →
Will it sound like a robot to my customers?
No. It talks like a real person — it listens, asks the right roofing questions, and books the job, instead of reading a stiff script. And you're not stuck with it: I tune how it sounds for you, and every call is recorded so you can check anytime.
What happens if a homeowner says something weird and the receptionist gives a bad answer?
Every call is recorded and transcribed in your dashboard. Flag anything that sounds off and I'll tune the greeting and instructions for you, so the next call goes better. You're never left to fix it yourself.
What happens if ZeroMiss is offline when a call comes in?
Calls forward to your real phone instantly. If you don't answer, the normal voicemail experience takes over. We never silently drop a call.
Coverage & Integrations
Does ZeroMiss work outside Atlanta?
Right now ZeroMiss is focused on the Atlanta metro. If you're a roofer outside Atlanta and want on the waitlist for when I expand, get in touch via the chat bubble below.
What integrations are available?
Google Calendar for booking (native, included). SMS and WhatsApp for notifications. Twilio for the phone layer. CRM integrations via Zapier are on the roadmap; for now, lead data lives in your dashboard.
Security & Data
How are call recordings stored?
Recordings live encrypted on Twilio infrastructure and stream through your authenticated dashboard. Only you can play them back. They're auto-deleted after 12 months.
Is my data shared with third parties?
Only with the providers needed to run the service: Twilio (calls/SMS), OpenAI (transcripts), ElevenLabs (voice), Google (calendar). Never advertisers, never data brokers.
Full privacy policy →